The number one asked question – Is this legal?
Yes! Our site does not operate like Yelp, Google, or Angie’s List, where all the information is available to anyone for any reason.
You have the right to share your experiences with others. We do not publicly share any information about reported customers. You are not liable for slander since posted reviews are not publicly available and can only be accessed after a specific search query.
Most of our members have commented the results have saved them hundreds, if not thousands, of dollars in lost time and money.
Can a member identify me?
No. You will receive a personal ID number visible on the reports, but your business remains completely anonymous. We will never fulfill any requests for information from a non-member. Please don’t ask if you have been reported; we will not respond.
Can anyone at Customer Check identify me?
Yes. The Admins of Customer Check can see what business specifically made the report. We will only use this information if we need to contact you about something you filed.
Will a customer know I filed the report?
No, unless you want to tell them. Your business information is kept secure, and we will not contact the customer. Nervous people contact us every week asking if they are in our database. We never fulfill their request for information.
How do you keep the customers’ information secure?
Protecting the privacy of our members and everyone in our database is our highest priority. We use SSL encryption for the database, and only a perfect match from a search will produce a result. Generic searches are not allowed; in other words, members cannot search the database for everyone in a zip code or area code.
I signed up and was approved; now what?
Start posting reviews! Go as far back in time as you want to file as many reports on customers or tenants who essentially ripped you off.
Search the database every time a customer contacts you on any internet-connected device. Now you can know who to do business with and who to avoid.
This site is available 24/7 for you to report, search, and protect your business.
The issue changed. Can I modify my review?
Yes, you can contact admins, and they will make any changes you request.