Is this legal is the number one asked question –
Yes! Our site does not operate like Yelp, Google, or Angie’s List where a user can search for all restaurants in their area in order to make an informed decision.
You have the right to share your experiences with others. We do not publicly share any information about reported customers. You are not liable for slander since posted reviews are only available to members who have generated a specific search query for the sole purpose of conducting business.
Most of our members have commented they only generate one or two successful queries a month. However, they have all said those few results have saved them hundreds if not thousands of dollars in lost time and money.
Can a member see I made the report?
No. You will receive a personal ID number that will be visible on the reports, but your business remains completely anonymous.
Can anyone at Customer Check see it was me who filed a report?
Yes. The Admins of Customer Check can see what business specifically made the report. We will only use this information if we need to contact you about a report you filed.
Will a customer know I filed the report?
No, unless you want to tell them. All of the filed reports are given a randomly generated number that cannot be traced back to you. Your business information is kept secure, and we will not contact the customer.
How do you keep the customers’ information secure?
We use SSL encryption for the database, and only a perfect match from a search will produce a result. Generic searches are not allowed; in other words, members cannot search the database for everyone in a zip code. Protecting the privacy of our members and everyone in our database is our highest priority.
I signed up and was approved, now what?
Start posting reviews! Go as far back in time as you want to file as many reports on customers who essentially ripped you off.
Then, as customers contact your business feel free to search the database to see if there were any reports filed on them by other members. Now you can know who to do business with, and who to avoid.
This site is available 24/7 for you to report, search, and protect your business.
The issue changed can I modify my review?
Yes, you can contact admins, and they will make any changes you request on any review you filed.