Privacy Concerns

Can a member see I made the report?

No. You will receive a personal ID number that will be visible on the reports but your business remains completely anonymous.

Can anyone at CustomerCheck.net see it was me who filed a report?

Yes. The Admins of CustomerCheck.net can see what business specifically made the report. This information will only be used if we need to contact you.

Will a customer know I filed the report?

No. The report generates a random number that cannot be traced back to you.  Your business information is never associated with any reports.

How do you keep the customers’ information secure?

Only a perfect match on a search will produce a result. Protecting the privacy of everyone in our database is our highest priority.

I signed up and was approved, now what?

Start reporting! You can go as far back in time as you want to file as many reports as you would like.  This site is available 24/7 for you to report, search, and protect your business.

The issue was resolved can I modify my complaint?

Yes, you can contact admins and they will make any changes you request.  However, we will not make any changes to a report that you did not file.

Is it Legal?

Yes.  You have the right to share your experiences with others.  We do not collect, or share, any private information about your customers.  These experiences are only available with a specific search query for the sole purpose of conducting business.

See the How it Works page for further details.